Safety: New Flyer will continually concentrate efforts to reduce accidents at each of our seven locations in order to promote a safe and healthy work environment for employees, customers, suppliers and visitors.

Quality of Product and Service: New Flyer's product and service offering will be of the highest quality standards in accordance with ISO9001:2000 standards. Suppliers are subject to a rigorous Supplier Quality Assurance (SQA) program.

Customer Response: A high priority, customer response entails every touch point within our company. Our commitment is to service our customers before, during and after the build process and remain a close liaison to every person within our customers’ organization.

Asset Preservation and Utilization: Ensure all resources are used efficiently and effectively to carry out daily tasks that contribute value to our company and the products and services we provide. As our business expands and equipment reaches the end of its useful life, New Flyer will acquire new equipment that mirrors high quality standards implemented within our organization.

Productivity: A smooth, efficient, and safe production process begins with our employees and the workstations they keep. Clean stations, an organized workflow and adherence to quality and safety standards ensure completed buses are ready for service upon customer delivery.